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See customer name when logging request

Adam Gillogly September 25, 2018

Hello, Is there a way the customer will be able to see who is logged into the customer portal. At the moment the only way is for the customer to click on their photo on the top right but a lot of customers don't have photos. Is there a way on an issue to say for example - Bill Bloggs is logged in. We don't have the option for customers to log on behalf of only agent can. Happy to show a screenshot if needed

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Answer accepted
Jack Brickey
Community Champion
September 25, 2018

This capability is not available.

0 votes
Adam Gillogly September 25, 2018

26-09-2018 12-59-27 PM.png

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