Hi Hari,
This looks like a Cloud instance. Can you please confirm this?
If that is the case please take a look at the Knowledge base article Restricted functions in Atlassian Cloud apps and under the General restricted functions heading you'll see the following:
IP Whitelisting (restricting access by source IP range) — This is currently not possible. Please follow AOD-2636 for updates on this feature.
Let me know if the above is true and if so please follow AOD-2636.
Cheers,
Branden
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.