Hi
In the JSM API documentation I found the following endpoint for customers: Search customer by detail field and value (https://developer.atlassian.com/cloud/customer-service-management/rest/v1/api-group-customer/#api-api-v1-customer-search-by-detail-field-post)
I was looking for a similar endpoint to use for organisation, but as per my mistake, I cannot seem to find one. Is there a way to find (the ID of) an organisation just by inputting the value of a self defined detail field, e.g. the enterprise number?
Thank you in advance
Hi @Laura Callewier welcome to the community. Searching through JSM API Docs I would agree with you, I don't see one for searching.
I may have missed it, but I took a quick look on Atlassian's Jira Site and didn't see anything for that request either. You could create that Suggestion for possible inclusion in a future release.
If you do, feel free to put the work item number here so people could vote for it.
Hope that helps.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.