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Search for tasks created through the support center

petukhov@mjr.ru
July 6, 2021

Through the search for tasks or through the sql query, I want to find only tasks created through the support center. How to do it?

In which table in the database this information is stored?

Or what is the name of the field for the JQL query?

1 answer

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Answer accepted
Jack Brickey
Community Champion
July 6, 2021

If you mean you wish to find issues created via the portal then the following JQL should work for you. 

Project = xxx and request-channel-type = portal

petukhov@mjr.ru
July 6, 2021

Exactly what is needed! Thank you very much

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