Scriptrunner Behaviors .setFieldOptions not working

[al_loginov]

Hi everyone!
I ran into an issue with SR Behaviors. After updating Jira from 8.20 to 9.12.12 (SR version 8.39.0), part of the behaviors related to hiding options in a cascading field stopped working (it works fine with regular select fields). Interestingly, the options are hidden within the issues themselves, but no longer on the SM customer portal.
I do it this way:

def classfic = getFieldById("customfield_41100")
def availableOptions = ["47300":"case1", "47301":"case2"] // ["case1","case2"]
classfic.setFieldOptions(availableOptions) 

I tried installing the old version of SR, but it didn't help. Seen this issue SRJIRA-7385 but it is being reproduced on v126 chrome, and sr version is latest.

Can somebody knows how to fix this issue?

[Ram Kumar Aravindakshan _Adaptavist_ · Accepted solution]

Hi @al_loginov

The problem you are facing doesn't appear to be related to the Bug you mentioned, i.e. SRJIRA-7385.

Since this occurs in the JSM portal, it is caused by another Bug, i.e. SRJIRA-7092.

I suggest adding yourself as a watcher to the ticket so you will be notified when the fix is released.

I am looking forward to your feedback.

Thank you and Kind regards,
Ram

[Stephen Lam]

We are also waiting for this fix for our JIRA Cloud use case.