SOC1 Report available?

[Karna Poggenpoel]

Good afternoon, 

We had a request from one of our customer's auditors for a SOC1 report and bridge letter as we do not manage the password settings ourselves. 

Would it be possible to obtain such documentation? 

Kind regards, 

[Richard Elizaga]

Hello Karna and Angelica, I just received feedback from Atlassian Billing stating that since they are not a financial services application, the SOC2 better addressed Atlassian's offerings.  So at this time there is no SOC-1 document available.

[Angélica Luz]

Hello Karna,

Welcome to Atlassian Community!

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, please feel free to share the resolution here to help other community members that may have the same question.

Regards,
Angélica