SLA configuration keep refreshing

[Andhika Pratama Wijaya]

Hii All,
Our Project SLA Setting keeps Refresh by itself,
So we have no way to change the First Time Respond or Time Resolution,
Does anyone have an idea to solve this??
Thanks

[Brant Schroeder]

@Andhika Pratama Wijaya I am assuming that you are on server.  Have you recently made changes, specifically installed or updated an app?

[Andhika Pratama Wijaya]

Hii @Brant Schroeder

Not sure if I am on the server or not,
are you checking my video on the last comments?
Actually, I have not specifically installed or updated an app for a long time :"
This issue already happen for a long time,

[Brant Schroeder]

If you have been experiencing this issue for a while I would suggest disabling your apps to see if that is causing the problem.  

[Jack Brickey]

Hi @Andhika Pratama Wijaya , welcome to the community.

I'm sorry, but I don't understand what you mean by the SLA Setting keeps refreshing. Can you describe exactly what is happening the image you show doesn't provide any clue as to the problem as far as I can tell. Are you in the project settings under SLA and seeing something on there? Maybe your image is illustrating that you have a blank page, is that possible? Have you tried a different browser?

[Andhika Pratama Wijaya]

Hiii Jack,
Please check this video,
https://drive.google.com/file/d/1J4V4GjmDhwofy6ynxHeoxRctfD_xbmHL/view?usp=share_link
I've tried on Microsoft Edge and Google Chrome and the issue are still same,
Thank You!!

[Jack Brickey]

Hi @Andhika Pratama Wijaya , I agree with @Brant Schroeder ...check your addons. If possible disable and check. Otherwise reach out to Atlassian support so they can have a look.