The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
- SLA Everbreached() function returning an issue for both = and !=
SLA Everbreached() function returning an issue for both = and !=
alan_treston
November 12, 2020 edited
I've got an SLA for "Time since last response" which resets every time someone responds to the customer. I have a report which has one series which shows all bugs = Everbreached() (that one works just fine). However where bugs had a SLA breach, but are currently not breached they also show on the filter when I set it != everbreached(). This means these bugs are reporting both on the "Breached" list and "Met" list which is double-counting and not what I want.
How can I have it so I can filter out all bugs that have ever breached the SLA in question?
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
DEPLOYMENT TYPE
CLOUDPRODUCT PLAN
STANDARDPERMISSIONS LEVEL
Product AdminAtlassian Community Events
Copyright © 2026 Atlassian