Round robin ticket assignment assigns to same person.

[Stephen Solomon]

Hello,

I've noticed that the round robin ticket assignment isn't actually working correctly. I've seen the same agent get assigned to three consecutive tickets in the queue. 

I am using group assignment for the loop and have 4 agents correctly in the group, but the assignment seems to be random and actually seems to favor one person.

Here's the automation setup: 

Any help would be appreciated.

[Brant Schroeder]

@Stephen Solomon What do the automation logs show for the execution of that rule?