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Rest API example for edit incident transition(PUT and POST)

Sanika Haval April 12, 2022

I'm trying to update incident status via REST API call but not successful yet facing error using basic authenticationScreenshot 2022-04-13 at 12.04.59 AM.png 

1 answer

1 vote
Robert Wen_Cprime_
Community Champion
April 12, 2022

Hello @Sanika Haval ! Welcome to the Atlassian Community!

So the account you're using for the REST API calls have to have the required permissions to perform the action.  in this case, you need to check that the account is enabled for the following project-based permissions:

Browse Projects

Transition Issues

Resolve Issues (if resolving/reopening an issue)

Close Issues (If closing an issue)

Sanika Haval April 12, 2022

Access is granted still facing the issue

Robert Wen_Cprime_
Community Champion
April 12, 2022

I just want to be clear:  by "access" do you mean that the user has all the permissions I described?  Can that user perform the transition on the Jira GUI?

Sanika Haval April 12, 2022

yes user has all permissions .
Yes user can perform transition on JSM GUI

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