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Request Type

Dev Anand Kumar Bharti
November 2, 2020

The Request Types that appear in my project are not appearing as usual. Theere is a Request Type called Data Impact which should display Yes and No Options. But its not showing. Where do I add these options. 

 

Also the Category field should show mutiple options. I am unable to add them.

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Marco Brundel
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November 2, 2020

Hi @Dev Anand Kumar Bharti ,

When you choose Project Settings in your Jira Service Desk project then you get a option Request types. When you choose 'Request types' you can configure the request types.

Is this what you are looking for?

Regards, Marco

Screenshot 2020-11-02 at 13.12.36.pngScreenshot 2020-11-02 at 13.12.22.png

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