Allow customers to choose approvers im trying to add Request Type and add field called Approvers under Need Approval Request type -> Edit Fields but i don't see Approvers field which is multi user picklist and this field is available in Task screen.
Hello shruthi,
Thank you for reaching out to Atlassian Community!
Just for us to better understand and help you with this issue, I would like to confirm if you are using a next-gen or a classic service desk project.
Did you change the configuration in the workflow to add approvers to the request type?
Please, let us know the steps you followed so we can try to replicate the issue here.
Regards,
Angélica
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