Report for New Customer Accounts Created

[Kara Smerdon]

Is there a way to get a report on how many customers have created/signed up for a customer account in JIRA Service Desk over a period of time? 

E.g. 17 Customers created a user account in September. 

Ideally the report would return the user name, email address and date they signed up. 

[Angélica Luz]

Hello Kara,

Thank you for reaching out to Atlassian Community!

I searched for similar issues and add-ons, but I'm afraid to say that there is no workaround to create a report with the information you need. 

There is a similar feature in Atlassian access, but it shows information about internal users and not customers.

•  Organization insights in Atlassian Access

With this said, since there are no features suggesting the implementation of this type of report, I would suggest you create a feature request on jira.atlassian.com (project JSDCLOUD) adding more details about why this feature is important for your environment. 

Regards,
Angélica