I have removed users from our JSM Projects that were migrated from Halp. Can you advise me on the next step in the process as these users are still able to submit tickets. Thanks,
Angela
Hello @Angela Gabaldon
Welcome to the Atlassian community.
What steps did you follow to remove the users from the project?
How are the users creating issues? Are they doing it by sending emails? Are they using the JSM Customer Portal?
Do the users have licensed Product User access to your Jira instance or Customer Product Access?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.