Removed a SLA, but still showing in the SLA widget

[Martijn Herfst]

I Removed a SLA, but on the ticket overview, it's still showing this SLA in the SLA widget. We also have another one their, so that could not be the problem. 

Any ideas?

[Patrick Cartier [Candylio] · Accepted solution]

Hi @Martijn Herfst,

Can you go to the screen configuration in project settings and remove that SLA field from the view issue screen?

Project>Project settings (cog icon)>screens>screen where you want it removed> remove the field

Hope this helps!

[Martijn Herfst]

Hi Patrick, 

Thanks! i thought all projects use the same SLA, but you need to remove them on each project. Thanks for the trigger. 

wbr 

Martijn