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Remove "JIRA SERVICE DESK" group from "jira-administrtors"

Markus Schüssler
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February 28, 2019

We have jirasoftware, confluence, bitbucket and jiraservicedesk connectet together (selfhosted).

 

my problem is that all users in the global group "jira-administrators" have access to "JIRA SERVICE DESK", how can i delete this rights for "JIRA SERVICE DESK" from this group?

 

i have 6 users in the group "jira-adminsitrators" and only the smalest licence for jiraservicedesk.

 

i have createt a own group "jira-servicedesk-administrators" with 2 members for "ADMIN" and a own group "jira-servicedesk-users" with rights "JIRA SERVICE DESK" with 1 member

 

Unbenannt.JPG

 

 

 

1 answer

0 votes
Jack Brickey
Community Champion
February 28, 2019

I can't say how it got setup originally but I see you have 6 members in jira-administrators so I would simply go edit those user and remove them from JSD app.

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