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Remove Customer from a Helpedesk Project

SIplus SA
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October 15, 2020

Good afternoon to all,

I am writing to you as I cannot in any way remove users from my projects.

I would like to do this because I would like to structure the support project as follows

Support Project -> Organizations (Clients of this project) -> Inside each organization insert the clients' emails.

However, I cannot enable my support portal without doing this procedure.

Thank you very much for your support

Screenshot_2020-10-15_at_16_38_49.pngScreenshot_2020-10-15_at_16_39_41.png

 

1 answer

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Answer accepted
Adam Rypel _MoroSystems_
Community Champion
October 15, 2020

Hello @SIplus SA ,

you can remove customers in Administration -> Jira Service Desk section (you can actually see that section on your second screen in the left menu).

Let me know in case of any problems.

Adam

SIplus SA
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 15, 2020

HI @Adam Rypel _MoroSystems_ 

 

There are no bulk actions to delete all the clients once?

 

Thanks for your help.

 

Best Regards.

Adam Rypel _MoroSystems_
Community Champion
October 15, 2020

Hello @SIplus SA ,

I don't think there is any simple way to do that, unfortunately.

Regards,
Adam

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