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Related articles in widget link to confluence space instead of portal

BerndSchrooten
BerndSchrooten
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October 18, 2018

When clicking on the link of a related article in the Service Desk widget, you are taken to the confluence space. Is there an option to make these links go to the portal of the service desk?

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Tarryn Jordaan
Tarryn Jordaan
March 27, 2019

I have this same issue and it looks a bit confusing to end clients.  Did you find a way around it?

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Victor Mutambuki
Victor Mutambuki
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October 18, 2018

Bernd,

Do you know if the space is linked to the Space under Knowledge Base?

Victor

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BerndSchrooten
BerndSchrooten
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October 18, 2018

Yes, it is linked as a knowledge base.  

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Jira Service Management
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