Recent Security Advisory Regarding Jira Service Management and Insight

[Samantha]

We are running the following versions of Service Desk, Jira Software and Insight. Does the following advisory apply to us?

Jira Service Management Security Advisory 2021-10-20 | Administering Jira applications Data Center and Server 8.20 | Atlassian Documentation

Jira Software (Server): 8.8.0

Jira Service Desk (Server) 4.8.1

Insight Asset Management (Server): 8.7.12

[Daniel Eads · Accepted solution]

Hi @Samantha ,

Thanks for your question and the detailed version information you've provided!

Based on the versions listed, your instance is affected by the advisory. Ideally you would upgrade the Insight app to version 8.9.3. However, that version is not compatible with Jira 8.8 - you would need to upgrade to Jira 8.12 or higher in order to install the fixed version of the Insight app.

Instead, you will need to plan to follow the mitigation steps in the advisory as a temporary workaround until your next Jira upgrade.

Cheers,
Daniel | Atlassian Community Support

[Samantha]

Thank you @Daniel Eads