Given a Service Desk issue I'm working on, what's the quickest way to get the equivalent Service Desk Portal URL that those outside the project can view (for example the request participants)?
If you open a service desk issue, there is a link in the right bar to the portal:
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Can't believe I missed that - thanks :)
Hello Richard,
https://<yourservicedeskfqdn.com>/servicedesk/customer/portal/<customer_portal_id> /<YOUR_ISSUE_ID-XXXX>
also usefull links:
https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customize-your-portal-url
https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-customizing-the-customer-portal
Hope, that will help you
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