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Question about default emails

Webstrum Agency
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May 12, 2021

Hello,

We have a situation that some of our clients replying to default jira email (jira@<company>.atlassian.net) when they get notified about task changes.

In my opinion, there is just two ways to resolve this situation:
1. change default email from jira@<company>.atlassian.net to support@<company>.com
2. Somehow add forwarder for jira@<company>.atlassian.net to support@<company>.com 

It would be better for us to simply have forwarder, but is it possible?

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