Public facing IP address

[Ian Wilkie]

Hi 

Wonder if someone can answer a question please?

We are running Jira on a local server. We are using for internal support tickets from our users. Do you have to do any configuration of IIS to route to the database or do you just change the URL in the configuration to the public facing https:// address

Thanks

Ian

[Nic Brough -Adaptavist-]

You can use IIS to route incoming requests from the outside to the internal address, but you will need to get your internal people to use the new external address as well, as you'll need to set the base url to the external one.

See https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html for the IIS proxying.