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Project name and Project logo are not updated in Customer Portal

Nedzad Hodzic
January 7, 2021

Hello all,

I've just seen that the service project name and logo are not updated in the service desk customer portal. This applies to existing project.

 

Thanks

1 answer

1 accepted

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1 vote
Answer accepted
Benjamin
Community Champion
January 7, 2021

Hi Semir,

Just verified. It does change. Are you making the changes in the portal settings? The project settings is for internal change.

Mine change on the spot. 

 

-Ben

Nedzad Hodzic
January 11, 2021

Hi Benjamin,

Yes, that was the case, I wasn't making changes in the portal settings. Thanks for the fast reply.

Best,

Semir

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