User not able to @ (User) in ticket comments to add a reference note to someone within the ticket.
Need for them to be able to @ any user within Jira
Hi @Vishal Patel ,
Welcome to the Community.
Can you check if the user that tries to mention somebody, has the "Browse users and groups" permission in the Global Permissions.
Best regards,
Kris
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where is that setting?
Have a look at this documentation - https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/
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