Project Email Notification

[Nagireddy]

 i need to configure  specific Project email notification in Jira service desk. explain me the process.

[Brant Schroeder · Accepted solution]

There are two types of notifications for Jira Service Desk.  Set up notifications for your customers and team

Customer Notifications - These notifications you can turn on and off and edit the content that is sent.

• Edit a customer notification in next-gen service desks
• Create and edit the content of your customer notifications

Agent Notifications - These notifications you can turn on and off. 

• Disable service desk notifications for internal users
• Creating a notification scheme