Programmatically fill a Service Desk form

[Joseph Ojo]

I have a form that automatically creates an issue in JSM. i would like to automate the form filling process and i have no idea how to go about it or if it is possible.

i am to fetch new records from a DB and use it to fill a form which creates a jira ticket with the form attached.

[Chu Dam]

Hi @Joseph Ojo 

You should create your issue programmatically using APIs. here is the doc to create issues in Jira using APIs: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-group-issues

You will find examples i severals languages on how you can use APIs in a program to create issues in Jira ;) 

I hope this will help. 
Dam.