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Problems with empty queues (and no edit option) after H2 to MySQL Migration

Tobias Mai
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February 2, 2022

Hi There,

 

after upgrading from internal DB to MySQL we experienced problems importing the backup, but did manage in the end.

All our old tickets (incl. attachments) are in the system, and we can find them with the filters...

But all of the queues are empty, and the control options for edit etc. are missing.

We are trying with admin credentials.

 

Any help would be appreciated.

Thx

Torsten

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