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Problem with saved data for Confluence

Deleted user October 21, 2020

Hi, we have Jira Service Desk and Confluence installed on local servers. But it seems that some data are saved (scheduled) om my computer and this take a lot of space on my computer. I want to add that I installed a trial version for 2 years ago. The folder C:/Program Files/Atlassian/Application Data/Confluence/database uses 339GB.

I wonder if I can delete this folder without causing aby problem with our JIRA Service Desk and Confluence applications we use today (licenced versions).

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Nic Brough -Adaptavist-
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October 21, 2020

The applications only store their data on their local file systems (that may well be shared, yes, but I doubt your personal machine is part of that share!)

The folder you have found is from an installation of Confluence on your local machine.  Unless you are running a Confluence service from your machine, you won't need it.

If you are nervous about this, there's a simple and safe test - log out of your Confluence, rename that "database" directory to "database-hopefully-not-used" or something, then log back into your Confluence.  If you get no errors, then you know you're not logging into the Confluence that is using that database, and it's safe to delete.

Deleted user October 21, 2020

Hi Nic,

I renamed the database as you suggested and started again JSD and Confluence.

They still work so I deleted the folder I renamed. Then I thought I could delete the Atlassian/Confluence folder on my C: because as you said JSD and Confluence are not hosted on my computer. But I couldn't do this and it seems that data are still written there:

The action can't be completed because the folder or a file in it is open in another program.

But I logged out from JSD and Confluence and closed them.

I can leave with this, I succeeded get more than 340GB on my computer, but I don't understand why soemething still access this folder om my computer.

 

Thank you very much Nic :)

Nic Brough -Adaptavist-
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October 21, 2020

It sounds like you'd installed it as a service, so it kept running, even on restart.

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