Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem email externe

Jonathan Ivan Lesson KOUYO
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 31, 2025

Hello, I hope you’re doing well. I added an external email and removed the default Jira email in Jira Service Management, but I’ve noticed that when replying, it still uses the Jira email. I can’t change it in the notifications because the external email I added doesn’t appear.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events