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Priority field moved locations for 1 issue type

Luke Shipley
Luke Shipley
July 8, 2020

On one of our projects, specifically one Issue type, the Priority field has moved to the description of the issue instead of on the right side bar. Picture below for reference. Is there a way to move the Priority field back to the side bar?Priority field.png

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Adam Rypel _MoroSystems_
Adam Rypel _MoroSystems_
Community Champion
July 8, 2020

Hello @Luke Shipley ,

it seems the Priority field was added to the Customer request form for given Request type. If you want it to be gone, just remove it from the request form - you can do that by scrolling down and clicking "Configure", in the right bottom, under the issue details. Please note, that your customers won't be able to choose priority of the ticket though.

Priority field should then show up just on the right.

Let me know how it goes.

Adam

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Luke Shipley
Luke Shipley
July 14, 2020

That worked! Thank you!

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