Hello @Gene Korinzer
What do you mean by "super admin"? Do you mean your company had just one person with Atlassian Cloud Organization Admin permissions? Was that one person also the only Technical Contact and Billing Contact?
Are you using a Free subscription or a paid subscription?
Was that user accessing Atlassian Cloud with an email provided by your company or a personal email?
If the person used a company-provided email, then your company should be able to take control of the email account, reset the password, and provide that to another trusted individual. That trusted individual could then log in with those credentials and grant the "super admin" permission to additional individuals.
If the person used a personal email address you will need to reach out to that person directly and work with them to have them log in and grant the admin permissions to other individuals that are still with your company. Due to the legal ramifications Atlassian is disinclined to help people gain admin access to Organization where the departed admin used a personal email address. It raises question about whether or not the requester can prove company-ownership of the Organization.
If you are on a paid subscription and you have Technical and/or Billing contacts specified other than the departed person, you should be able to have one of them open a support ticket with Atlassian to get help via https://support.atlassian.com/contact/#
If you are on a Free subscription you can contact the Atlassian Licensing team through this page: https://www.atlassian.com/company/contact/purchasing-licensing#/
When you are able to resolve this I advise you to set up at least 2 people with the "super admin" permission to guard against this problem occurring again.
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