The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Prevent specific users from being added as participants

Shafiek Bloew
Shafiek Bloew
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 4, 2018

We are making use of Jira service desk

I am looking for a method to prevent certain users from being added as Requested Participants. This use case is to prevent looping when clients cc mulitple mailbox aliases causes update looping.

Watch
Like Be the first to like this
1131 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2018

Hi Shafiek,

Thank you for reaching out to Atlassian Community!
Currently, it's not possible to restrict emails from being added as a participant.
We have a feature request suggesting the implementation of the ability to prevent users from adding anyone as a participant.
- https://jira.atlassian.com/browse/JSDSERVER-6163
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

Reply
Jira Service Management
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security