Prevent specific users from being added as participants

[Shafiek Bloew]

We are making use of Jira service desk

I am looking for a method to prevent certain users from being added as Requested Participants. This use case is to prevent looping when clients cc mulitple mailbox aliases causes update looping.

[Angélica Luz]

Hi Shafiek,

Thank you for reaching out to Atlassian Community!
Currently, it's not possible to restrict emails from being added as a participant.
We have a feature request suggesting the implementation of the ability to prevent users from adding anyone as a participant.
- https://jira.atlassian.com/browse/JSDSERVER-6163
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica