É possível criar uma automação em que envia pelo Slack os tempos de SLA da semana anterior.
Como posso colocar o código JQL?
Existe outra etapa que devo fazer?
@Alessandra Cristina da Silva Moraes -
Can you provide more information on what you meant by "previous week's SLA times to Slack"?
Based on your feedbacks, then we can further assess your ask and assist you.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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