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Post Queue Method is not working

sankalp_khare
January 12, 2026

Hello Team, 

I wanted to undertand while running the API, getting this error "405 Method Not Allowed.Use of the request method is not allowed on the resource."


I need to understand that 
https://developer.atlassian.com/server/jira-servicedesk/rest/v1000/api-group-queue/#api-servicedeskapi-servicedesk-servicedeskid-queue-post

By following this way, getting the above error. When I am trying to create a new queue through UI, it is getting created so I am not able to understand what the problem behind this

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Kai Krause
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January 12, 2026

Hi , 
you linked the serverdoku from the api and prompt that you are in cloud , 

[JSDCLOUD-10590] create, edit and delete queues via REST API - Create and track feature requests for Atlassian products. is a request to atlassian to get it in the future 

If you are indeed on Cloud, the UI is currently the sole option; on Server/DC, add the X-ExperimentalApi header and ensure you’re running JSM greater than 4.14

BR
Kai 

sankalp_khare
January 13, 2026

Hello Kai, 

Thanks for the answer. 

https://{BaseUrl}/rest/servicedesk/1/servicedesk/{project_key}/queues

While running the above API I am able to create the queue, so what is 1 in this? 

Currrently I am on Cloud, even adding the add the X-ExperimentalApi header still facing the same error. 

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