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Possible to remove access to Google Drive and Dropbox?

NSI Atlassian global account June 19, 2020

Is it possible to delete the access to Google Drive and Dropbox in the new Jira Cloud view ?

My client doesn't want his agents to be able to connect to exterior network 2020-06-19 13_05_45-[TNSD-35] TEST FGN NSI Change - Jira Service Desk.png

2 answers

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 22, 2020

Hello @NSI Atlassian global account,

Thank you for reaching out to Atlassian Community!

When it comes to attachments, currently, it's not possible to remove the ability to upload files from Dropbox, Google Drive, or Giphy. 

There is a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

0 votes
Hernan Halabi - Elite IT Consulting Group
Community Champion
June 19, 2020

As far as I know you can't change that setting.

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