Possibility of integration with JSM

[Rekha Kumari]

Please provide possibility and documentation regarding below integrations:
1) Integration with JAMF, and SaaS
2) Configuration of a chat option for someone seeking helpdesk assistance. A helpdesk person will work with the requestor and a ticket will be created automatically from the chat.
3) Integration of Barista with Jira
4) Integration of Zabbix with Jira
5) Third party portals for Catalogue orders
6) Okta integration with Jira for authentication
7) Integration of Intune with Jira

[Marc - Devoteam · Accepted solution]

Hi @Rekha Kumari 

I don't want to be rude, but you can find most information on the topics by just googling it.

This specially on:

• Chat options, Slack and MS Teams integration is available ootb
• Okta can be used as an IDP
• Atlassian Marketplace apps can provide integrations for Intune, Jamf,
• API's are available for connections
• etc..

Or reach out to an Atlassian partner in your region to have a talk about the questions you have on the product.

Partner network

[Rekha Kumari]

Hi Marc,

Thank you for this information.

=> I found documentation for JAMF integration document but not found Integration document for SaaS.

=> Virtual agent chat option required without using teams and slack so looking for the same if possible.

=> I have not found integration document for barista and Zabbix.

=> Okta can be used with Atlassian access