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Portal invitation email

Katerina Moucha November 24, 2022

How can I edit the email invitation template that gets sent to a customer added in an organization?

1 answer

1 accepted

2 votes
Answer accepted
Rilwan Ahmed
Community Champion
November 24, 2022

Hi @Katerina Moucha ,

Go to your JSM project settings --> Customer notification.

You can find the customer invited template. Modify it as per your requirement.

Direct url will be https://<baseURL>/jira/servicedesk/projects/<PROJECTKEY>/settings/customer-notifications

Katerina Moucha November 24, 2022

@Rilwan Ahmed thank you!

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