Populate the user from Reporter field to a custom field on the same screen

[Pavan Chiti]

Jira Service Management: I am creating a Change request. On the Create Change screen, my name gets selected automatically in the field- "Raise this request on behalf of". Is it possible that my name also gets populated automatically into the custom field Change owner field(User picker-single user).

[Pavan Chiti · Accepted solution]

Thank you!

I was able to copy the value from Reporter to the custom field by using the Smart values.

[Pavan Chiti]

I was able to copy the value by using the below smart value

{{issue.reporter.displayName}}

[Benjamin]

HI @Pavan Chiti ,

Would recommend exploring the automation feature in Jira service management. It might be possible with automation where you trigger a copy the value from one field to another. 

-Ben