Is there a way to add a gadget to my dashboard to show how many tickets each person resolved and how many tickets each person has open plus those open that are past the due date?
for counts there are a number of gadgets and I like the 2dimensional gadget for this and show assignee on the Y and status on the X. However, you are wanting to include a third field “due date” or maybe you want “time to resolution =breached”. Regardless, the 3rd field can’t be added. I think you. Are looking at two or more gadgets to capture the data you want. For example you could have a filter for breached and display the counts by assignee and you could have a filter for not Done and show counts for that.
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