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Organization notifications

Deleted user
March 15, 2018

Hi,

we have received requests by our customers, that they don't want to opt in into each issue one of their organization opens, to receive further notifications.

So i checked the configuration for the Jira Service Desk and could not find an option to set the default for added organization members from "not subscribed" to "subscribed". After that i checked the Jira Service Desk API if i could find a way to do this through a script listener. But again no luck.

Does anyone here have a clue for me how to solve this issue? How can i have organization members be subscribed to issues by other organizations members by default?

(I am aware of the running Jira Issue JSDSERVER-4570 but the issue itself is already open for over a year, so i kinda lost hope and am searching for a working solution now)

Regards,

Julian

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