Organisations - Could we inactivate it?

[Anca ILE]

Hello all,

I have a use case : I have clients that left our company, but I still need the information about their tickets for my KPI's.

But I don't want to let them active in the Organization's functionalities. 

Is it possible just to inactive them, or what would be a better way to handle this case please ?

Thanks in advance

Anca

[Dirk Ronsmans · Accepted solution]

@Anca ILE ,

If they are portal only customers then you can revoke their access while leaving their information intact.

https://support.atlassian.com/user-management/docs/revoke-access-for-portal-only-customers/

[Anca ILE]

thanks for the info :)

[Mohamed Benziane · Accepted solution]

Hi,

Yes you can make them inactive so they won't be allowed to log in. And you will still able be to find issue where they're the assignee or reporter.

[Anca ILE]

thanks a lot :)