Once the incident is closed then all the fields of incident is Read only or not editable how to do

[Sreenadh]

Hi,

Once the incident is closed then all the fields of incident is Read only or not editable how to achieve the same.

Please help me out with the steps.

Thanks,

[Ajay _view26_]

Hi @Sreenadh 

As I understand, you want to make the issue readonly once the issue status is set is set as resolved 

Please find a similar thread which answers the above question 

https://community.atlassian.com/t5/Jira-Service-Management/How-do-you-make-an-issue-read-only-after-it-is-in-a-closed/qaq-p/1406997

[Sreenadh]

Hi @Ajay _view26_ 

Thanks for the response.

But still i can able to edit the fields please find the attached screenshots for your reference.

Thanks,