Oncall SMS Notifications

[Daniel Hauman]

Hello, I'm new to Jira and Jira service desk and was wondering if it's possible to setup a schedule for SMS notifications. 

With our current ticketing system I have a schedule set on weekends from 8am-8pm to send an SMS notification to our oncall phone for all tickets that are created during that time frame. I'd like to do the same with Jira moving forward. 

[Michael Kuhl {Appfire} · Accepted solution]

Hi Daniel - If you can use an email address for SMS notifications then you can setup an automation rule to send a message to that email address using the Alert action.  

[Daniel Hauman]

Hey Michael, I'll be formatting it as "5555555555@vzwpix.com" so that should be perfect.Thanks for the info!

[Michael Kuhl {Appfire}]

Awesome!  Daniel - Would you mind taking a moment to accept my answer?  Thanks!