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OnDemand - Service Desk Unavailable.

Mark Austin
August 19, 2014

Hi,

I'm trying to review the Service Desk module within Jira. However, when reviewing the plug ins, it states that the Service Desk is unavailable. Trying to click on get started (https://itimltd.atlassian.net/servicedesk/agent/create-welcome) I receive a 404 message.

Kind regards

Mark

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Mark Austin
August 26, 2014

Issue resolved. I disabled the plug in and then re-enabled it.

Thanks for the feedback.

0 votes
AgentSmith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 20, 2014

From your description, it appears your instance did not properly start up the ServiceDesk add-on, causing some modules to be unloaded. With that, we had a recent issue, which was just resolved: https://jira.atlassian.com/browse/JSD-712

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