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Number of agents on Service Desk

Hiba Jahanzeb
Hiba Jahanzeb
April 8, 2020

We have 4 Service Desk agents however we are being charged for 6.

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Jack Brickey
Jack Brickey
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April 8, 2020

How are you checking for total agents? Can you go to Jira settings > user management and search for users by application and choose JSD?

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Jira Service Management
Jira Service Management
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