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Not receiving email notification as a watcher

Candy Tricia Khohliwe
Contributor
February 16, 2023

Im not receiving email notification as a watcher on issues despite adding the ; {{issue.watchers.emailAddress}} query

1 answer

0 votes
Valerie Knapp
Community Champion
February 16, 2023

Hi @Candy Tricia Khohliwe , thanks for your question.

Do you get any email notifications from the Jira instance you are referring to? 

The reason I ask is because if, in your "Personal Settings" for Jira - found here

image.png

 

If you have selected, "Don't send me email notifications" then you won't get them, even if you are a watcher or should otherwise get them according to the notification scheme in the project.

image.png

 

Please check this setting and let me know if it helps.

Cheers

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