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Not able to see the details of jira ticket

Govind Mishra
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May 30, 2026

Facing problem 

Jira issues.jpg

2 answers

4 votes
John Funk
Community Champion
May 30, 2026

Hi Govind,

Have your Jira Admin make sure you have a valid Jira user license. And then make sure you have the Browse Projects permission in the Permission Scheme. Using the Permission Helper in the Scheme is most helpful. 

2 votes
Scott Boisvert
Contributor
May 30, 2026

This would be a permission issue. You'd want to reach out to your space admin or Jira admin to investigate. This is likely due to either space permissions or work item security.

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