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No where to add or view attachments in new Issue View

Michael April 30, 2020

Hi,

I'm having issues navigating the Jira Cloud views after coming from a previous Jira Server environment.

In the Jira issue view, there is nowhere to add an attachment and no attachment field that shows all of the attachments.

 

The only way I could add an attachment was by dragging it onto the screen, which is showing it in a comment but nowhere else.

 

There is a message at the top of the screen about the new Issues View. If I click the show old view link in this message, I see the attachments field near the description field like I am used to from Jira Server.

I have Admin permissions, and the Attachment field settings are enabled, and the Attachment Field is not set to hidden in the field settings.

 

Can anyone offer assistance with this?

 

See screenshots below.

image.pngimage.png

1 answer

0 votes
Adan López
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April 30, 2020

@Michael , you are right there is no a place to attach files or images because all the interface is mede for it. just drag and drop the file and it will attach to your issue. single issue view or in kanban view the attached file will show

 

Screen Shot 2020-04-30 at 22.27.44.pngScreen Shot 2020-04-30 at 22.27.52.pngScreen Shot 2020-04-30 at 22.30.33.png

Michael April 30, 2020

@Adan López Correct I can add an attachment this way, but it still doesn't solve not being able to see all of the attachments together in an attachment field. You can only see the attachment in the comments. Is there someway to show the attachments field like in the old view?

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