Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

New Jira Service Management APIs for searching issues

Mayur Gaikwad_Tech PMO
Contributor
September 13, 2025

Hi,

Since old services are deprecated, I'm getting issues while using the new ones.

Firstly, the old ones used to give me total no. of records fetched through maxresult & startAt parameters.

The new ones have these but the way they are placed under worklog section, it does not makes any sense to use it as a parameter to fetch records if the result data set is more than 100 records.

Also, when new services are used with new scoped tokens, the response varies.

Below is the URL I'm trying to use to fetch the exhaustive details that I was able to get using old ones but with startAt & maxResult attributes being so confusing, I'm able to extract meaninful extract throught these new services:

URL: https://balicutp.atlassian.net/rest/api/3/search/jql?jql=project="Application Support" AND updated>="-1d"&fields=*all&expand=names,schema,renderedFields&maxResults=100

1 answer

0 votes
Matteo Vecchiato
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 13, 2025

Hi @Mayur Gaikwad_Tech PMO 

Thank you for your question.

Try with the new parameters isLast and nextpageToken, as indicated in the API doc: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get 

The new API for Jql search is not performing very well, we hope it will be improved.

Regards 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events