Community
Products
Jira Service Management
Questions
Need to retrieve a deleted field and its data

Need to retrieve a deleted field and its data

Hi, I need to retrieve a deleted field and its historical data that was present across stories/tasks/etc.

1 answer

2 votes

If it was less then 60 days since you deleted the field you can restore it if you go to Custom fields > Trashed. If it is more than 60 days since you deleted the field the only way to restore it would be if you have a backup.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Screenshot 2025-06-17 at 9.14.57 AM.png

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Susan Waldrip likes this

It was just yesterday but I take it I won't be able to do that...

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • like this

You don't have Jira admin access, so you need to contact your admin in order to restore the deleted field.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Susan Waldrip likes this

Sounds good - it just got deleted yesterday so restoring and retrieving shouldn't be an issue (presumably) then.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Mikael Sandberg likes this

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Jira Service Management

TAGS